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Impact That Speaks for Itself

Real results from enterprise implementations

0%

Customer Satisfaction

Average CSAT across implementations

0%

Field Visit Reduction

Fewer on-site visits needed

₹0M

Annual Savings

Average cost reduction per enterprise

0%

Faster Resolution

Reduced time to issue resolution

Built for Everyone in Your Support Ecosystem

Our platform creates value across your entire support organization with tailored experiences for every stakeholder

High Volume of Technical Queries
For Agents
  • Phygitalmax Live annotation tools for visual guidance
  • Phygitalmax AI-powered insights and suggestions
  • Phygitalmax Reduced repeat calls and escalations
  • Phygitalmax Enhanced problem-solving capabilities
Voice-Only Channel Limitations
For Customers
  • Phygitalmax No app downloads or installations needed
  • Phygitalmax Crystal clear visual communication
  • Phygitalmax Faster issue resolution times
  • Phygitalmax Seamless browser-based experience
Costly Field Visits
For Systems
  • Phygitalmax Deep CRM and helpdesk integration
  • Phygitalmax White-labeled, customizable interface
  • Phygitalmax Complete session tracking and analytics
  • Phygitalmax Enterprise-grade security and compliance

Ready to Transform Support with Live Video?

Deliver seamless video troubleshooting and remote video assistance—faster than ever.

🔸 No setup fees 🔸 30-day free trial 🔸 Enterprise support

Built for Support-Critical Industries

From device setup to field service support, PhygitalMax delivers visual solutions for every telecom challenge.

How It Works

Simple, fast, effective – in just three steps

1
Connect Icon
Connect

A support agent shares a secure live video support link via SMS or email.

2
Go Live Icon
Go Live

The customer joins with one click. Agents use interactive video support tools to visually diagnose and assist in real time.

3
Resolve & Record Icon
Resolve & Record

The agent walks the customer through the solution. Each session is recorded for training, compliance, and quality review.

Proven Success – Trusted by Industry Leaders

"PhygitalMax’s Remote Video Support helped us cut resolution time and support our field engineers with unmatched precision. It’s now an integral part of our operations."

IGZY
Head of Operations

How Live Video Support Transformed Customer Service with PhygitalMax

A leading telecom provider replaced traditional voice support with PhygitalMax's live video sessions to empower agents and reduce field dependencies. The outcome?

  • Fewer truck rolls
  • Improved operational control
  • Faster resolution on the first call
  • Record-high NPS and customer retention

Engineered for Fast, Visual Support

Everything your team needs to deliver exceptional customer experiences with cutting-edge technology

Digital Annotation Tools

Draw, annotate, and highlight directly on the customer's screen for clear visual guidance

Co-Browsing & Screen Sharing

Navigate together through applications and websites in real-time collaboration

Document Sharing

Share documents, manuals, and guides instantly during support sessions

Live Video Support via Secure Link

High-quality video calls with one-click access no downloads required

Session Recording

Capture interactions for training, compliance, and quality assurance purposes

Knowledge Base Integration

Access company knowledge base and documentation during support sessions

Micro-Segmented Analytics

Detailed insights and analytics for support performance and customer satisfaction

API-Ready for Any Workflow

Seamlessly integrate with your existing CRM, helpdesk, and support infrastructure

Ready to Revolutionize

Join leading enterprises who've transformed their customer support with AI-powered visual assistance. See the difference in your first demo.

Book a Personal Demo
Free demo No commitment See results in 15 minutes

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