Real results from enterprise implementations
Customer Satisfaction
Average CSAT across implementations
Field Visit Reduction
Fewer on-site visits needed
Annual Savings
Average cost reduction per enterprise
Faster Resolution
Reduced time to issue resolution
Our platform creates value across your entire support organization with tailored experiences for every stakeholder
Live annotation tools for visual guidance AI-powered insights and suggestions Reduced repeat calls and escalations Enhanced problem-solving capabilities
No app downloads or installations needed Crystal clear visual communication Faster issue resolution times Seamless browser-based experience
Deep CRM and helpdesk integration White-labeled, customizable interface Complete session tracking and analytics Enterprise-grade security and compliance Deliver seamless video troubleshooting and remote video assistance—faster than ever.
From device setup to field service support, PhygitalMax delivers visual solutions for every telecom challenge.
Resolve network issues, guide device setups, and troubleshoot connectivity problems through live video support.
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Reduce truck rolls by enabling remote diagnosis and resolution of technical issues before dispatch.
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Help customers configure smart devices, troubleshoot connectivity, and optimize home automation systems.
Read moreSimple, fast, effective – in just three steps
A support agent shares a secure live video support link via SMS or email.
The customer joins with one click. Agents use interactive video support tools to visually diagnose and assist in real time.
The agent walks the customer through the solution. Each session is recorded for training, compliance, and quality review.
"PhygitalMax’s Remote Video Support helped us cut resolution time and support our field engineers with unmatched precision. It’s now an integral part of our operations."
A leading telecom provider replaced traditional voice support with PhygitalMax's live video sessions to empower agents and reduce field dependencies. The outcome?
Fewer truck rolls
Improved operational control
Faster resolution on the first call
Record-high NPS and customer retention
Everything your team needs to deliver exceptional customer experiences with cutting-edge technology
Draw, annotate, and highlight directly on the customer's screen for clear visual guidance
Navigate together through applications and websites in real-time collaboration
Share documents, manuals, and guides instantly during support sessions
High-quality video calls with one-click access no downloads required
Capture interactions for training, compliance, and quality assurance purposes
Access company knowledge base and documentation during support sessions
Detailed insights and analytics for support performance and customer satisfaction
Seamlessly integrate with your existing CRM, helpdesk, and support infrastructure
Join leading enterprises who've transformed their customer support with AI-powered visual assistance. See the difference in your first demo.
Book a Personal DemoPhygitalmax enables enterprises to deliver phygital experiences across multiple domains such as Support, Sales, Tech enablement and more leading to a superior customer experience.
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