Remote Video Support helped IGZY to increase efficiency and revolutionize their business.
Let’s see how transitioning from voice calls to video sessions allowed backend users to support field engineers with precision and achieved the following results:
Increased Efficiency
Time reduction of 10 minutes per call
Cost Savings
Financial savings, totaling ₹6.3 million
Productivity
600 minutes of productive time daily
Security & Compliance
Secure video sessions
