Loved by Global Enterprises

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Loved by Global Enterprises

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OnePlus-Logo
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ET logo
Haefele_Logo
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Phygital Experience for different functions

Sales

Sales

Video commerce solution to add new revenue streams

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support

Support

Help customers in real time with efficient resolutions

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department

Training

Lower learning curve for diversified or remote teams

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How Can We Help Your Business?

Phygitalmax for Sales

Video calling feature that allows you to reach a wider audience to improve sales. Your potential customers can now connect with your product champions to know more and get their queries answered. These journeys help in delivering personalized shopping experience as per the customers’ availability.

One - to - One

Phygitalmax provides human touch to the sales process, building rapport, addressing specific needs, and guiding individuals through the customer journey.

  • Personalisation
  • Increase Conversion Rates
  • Cross-Sells and Upsells
  • Build Trust
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One - to - Many

This approach has several benefits for business looking to scale its sales efforts and connect with a broader customer base.

  • Cost Effective
  • Brand Awareness and Recognition
  • Interactive Live Sessions
  • Improvised Sales Funnel
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One - to - One

Phygitalmax provides a more human touch to the sales process, building rapport, addressing specific customer needs, and guiding individuals through the customer journey.

  • Personalisation
  • Increase Conversion Rates
  • Cross-Sells and Upsells
  • Build Trust
One - to - Many

This approach has several benefits for business looking to scale its sales efforts and connect with a broader customer base.

  • Cost Effective
  • Brand Awareness and Recognition
  • Interactive Live Sessions
  • Improvised Sales Funnel

Phygitalmax for Support

Be it tech support, troubleshooting or queries related to your service offering; use live video calling support to resolve customer queries. Customers feel more valued when there’s a face to a name. Make video support your differentiator to up your customer service metrics such as Customer Satisfaction (CSAT), NPS and more

Field Support

Video Streaming is valuable for pre-inspections or initial assessments, allowing teams to gather essential information before deploying resources On-site.

  • Remote Inspections
  • Documentation and Reporting
  • Enhanced Collaboration
  • Training and Knowledge Transfer
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Field Support

Video Streaming is valuable for pre-inspections or initial assessments, allowing teams to gather essential information before deploying resources On-site.

  • Remote Inspections
  • Documentation and Reporting
  • Enhanced Collaboration
  • Training and Knowledge Transfer
Back End Support

Video commerce enables BPO support teams to provide visual assistance to customers, offering a clear understanding of products or issue resolutions

  • Real-Time Problem Solving
  • Personalize Consultations
  • Efficient Onboarding
  • Increase First Time Resolution

Back End Support

Video commerce enables BPO support teams to provide visual assistance to customers, offering a clear understanding of products or issue resolutions

  • Real-Time Problem Solving
  • Personalize Consultations
  • Efficient Onboarding
  • Increase First Time Resolution
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Phygitalmax for Training & Workshop

Explore the next era of training through our innovative blended solution, harmonizing physical and digital components effortlessly. Immerse participants in flexible learning journeys, propelling your training experience to new heights.

One - to -One Trainings

Training with personalized one-to-one video commerce, fostering interactive learning, Instant feedback, and flexible scheduling

  • Adaptive Learning Paths
  • Flexible Scheduling
  • Recorded Sessions for Reference
  • Reduced Support Queries
Live Workshops

Efficiently train large audiences with impactful one-to-many video commerce sessions, ensuring scalable learning experiences for all

  • Global Accessibility
  • Brand Immersion
  • Community Building
  • Cost-Effective Outreach

One - to One Trainings

Training with personalized one-to-one video commerce, fostering interactive learning, Instant feedback, and flexible scheduling

  • Adaptive Learning Paths
  • Flexible Scheduling
  • Recorded Sessions for Reference
  • Reduced Support Queries
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Live Workshops

Efficiently train large audiences with impactful one-to-many video commerce sessions, ensuring scalable learning experiences for all

  • Global Accessibility
  • Brand Immersion
  • Community Building
  • Cost-Effective Outreach
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Key Features

business centric

Business Centric

Empower your business with our Phygitalmax cutting- edge features to meet competitive advantage.

  • Brand Customization
  • Multi-Tenant
  • Enterprise tool Integration
  • Product- Based Call Routing
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Agent Centric

Unleash the power of Phygitalmax with agent-centric features, providing a dynamic platform to enhance productivity.

  • Multi-Camera Support
  • Screen Sharing
  • Video Session Transferring
  • Whiteboarding
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Customer Centric

Phygitalmax prioritizes your customers with a personalized user journey, and delightful experience for every user, every time.

  • Co-Browsing
  • Chat Support
  • No App Installation Required
  • Share Invite with Friends/Family
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Proven numbers by global enterprises

use case 3
Mobile & Consumer Electronics

60% + Conversion Rates

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Surviellance Cameras

2x + Conversion Rates

use case 3
Mobile Device Support

40% + Conversion Rates

Embark on a journey with us to redefine the standards of Customer Experience.

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Experience The Future of Excellence Now!
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